Hard Working, Dedicated, Loyal, Honest & Professional Individual...

Manager & Self-Storage Advisor
For NEW Southern Storage Location

From: Derek LaFargue
South Fayetteville

About Us...

Southern Storage is a NEWLY constructed, Class A Self-Storage business located in beautiful Northwest Arkansas. We are led by a team of real estate professionals that have been in the industry for many years and our customers count on us to provide the BEST 'Self-Storage' experience.

We are the ULTIMATE Sales & Service Team Culture with a never-ending focus on profitable growth. We market through Google, Facebook, Direct Mail, & referral programs for local businesses and customers "inviting" locals in our area to use us for their storage needs. We NEVER stop marketing and promoting our business.  

As a direct result, we take calls from HIGH value customers and inquiries every day. Our culture is one of HIGH demand, teamwork, and RESULTS based. 

About The Job...

Self-Storage Advisor/Manager. You will be responsible for answering
phone lines, dealing with customers face-to-face, processing new move-ins & payments, checking service emails, and anything else that needs done for the office & facility to run smooth.
NOTE: Our office is open between 9:00am and 6:00pm.

You will also be responsible for maintaining a CLEAN facility site. This is NOT fun work and requires focus.

The successful candidate will begin on a 90-Day Probationary Period (the same for all team members) where you will be paid $13.00 per hour with NO benefits, NO paid sick time or NO paid vacation. NO previous experience required BUT a BIG plus if your an organized & energetic people's person. We will train and educate the successful candidate on Our Way of Doing Things.

After successfully completing the 90-Day Probationary Period, you will sit down with me for a discussion on your overall performance, strengths, weaknesses and areas of improvement moving forward.

If we are satisfied with your performance you will be offered a small increase in pay to $15.00 per hour ($2.00 per hour increase). There is also a BONUS available when facility goals are hit.
Any future pay increases will be based on the VALUE you bring to our business.

Why YOU Would Want To Work Here...

- Full-time Position!
- Nights Off (Quality Lifestyle)!
- We Pay For Your Personal Development (Continuing Education)!
- State-of-The Art Systems & Support!
- BONUS Program!!
- Birthday Celebrations!!
- Family Owned & Operated (we aren't going anywhere)!
- NO Grueling Commute
(we support our community and hire local folks)!!
- Positive 'Can Do' Work Environment!!
- We Work Hard and Have A TON of Fun!

About You...

This is where you need to be REAL honest with yourself and think about whether this job is right for you. Ask a trusted friend or family member if you are the right fit for this job. The first thing about you is you are NOT just interested in punching a clock and getting a pay check but in developing your skills and your career, and making a positive contribution to a business and the community it serves. You understand the challenges of operating a small business and welcome them as valuable learning and growing opportunities. You understand what it is to be a HARD worker. Also, all applicants will undergo mandatory background and reference checks. We hate surprises.

So, are you still here, and reading? Great. We've got a lot more to say to you...

Your Skills...

You need to be computer literate and be able to quickly learn under pressure. As Storage Advisor/Manager you are in many cases the first person a prospective client meets in person from our office. A first impression is a LASTING impression therefore you MUST be professional in appearance, including how you speak and how you act.

Your Personality...

It matters. A lot. You are outgoing and confident and you exude energy and enthusiasm. If you have ever been described as shy, quiet or introverted, this is really NOT the job for you. You enjoy people, you enjoy talking to and helping people and you have a knack for motivating and inspiring them with your positive attitude. You are articulate. You have a good sense of humor and a cooperative attitude. You show kindness, patience and respect for others. You are ethical and honest even when no one is watching. You are punctual. You are able to take constructive criticism and correction without getting defensive or feeling hurt and discouraged. You look for solutions NOT excuses. You are an avid learner and extremely resourceful in finding solutions. You are a problem solver, NOT a problem reporter.

YOUR Work Ethic...

Since we will be paying you to work this section is extremely important. You enjoy working and are grateful for opportunities to use your God-given talents and skills to make a positive influence and earn a living. You don't view your job as an interruption of your life, but as a natural part of your life.

You understand you are NOT getting paid just for being at work but for how you spend your time at work (ie. The value you bring to the business). You understand that the reason the business exists is to make a profit and ALL who work here (team members & owners) must make that their foremost priority. Otherwise, the business will not be able to pay or keep employees.

You are scrupulous about using the time you are getting paid, for the purposes of the business, and NOT for the purposes of your personal life (checking emails, texting, surfing the internet, Facebook, twitter, answering cell calls, etc.). Finally, you understand the risks a small business owner faces everyday that the business is open, and are cooperative with the decisions that he makes, whether they suit you or not.

We do NOT mean to be harsh, but it is what it is. We truly bust our tails at Southern Storage, that's why we need help. We need someone who will be able to keep up with us. We don't have the time nor do we enjoy micro-managing you. We will clearly set out our expectations and remind you if you forget and if you fail to meet them. We want you to be part of our team and not just a worker here. We want to give you autonomy, and we want to let you be free to do the work that you are getting paid to do and that you ENJOY doing.

Finally, Our 'We Will NOT Tolerate List'...

- Dishonesty - We will not stand for a hint of it.
- Out of Control Ego - There is NO need for it (we are a TEAM).
- Negative Attitude - Wrong line of work.
- Laziness
- We all work hard here. You will too.
- Drama - We don't have the time or energy.
- People who can NOT follow instruction.
- People who can NOT manage their time.
- Anyone 'smart' or mean with a customer
- they are our present and future.
- Phoniness - I am direct. You should be too.
- People who stew over not being paid what they think they are worth. 
- Whiners & Complainers - Life is too short.

This Job Is NOT For Everyone!

So, these are the "Facts of Life" at Southern Storage. If you are still reading and have NOT been scared off by the AWESOME challenge (and demands) of working with me - then carefully follow the instructions below to "raise your hand" and let us know who you are.

*** Remember, when we run a "Help Wanted" advertisement - we are absolutely SWAMPED
with people applying
so you need to put your best foot forward.

How To Apply...

Please mail your resume to: Derek LaFargue, 83 W Colt Square Drive,
Fayetteville, AR 72703

NOTE: Please do NOT call, email, fax or visit us at the office to inquire about this job.
Just mail your resume as instructed, using USPS, UPS or FedEx to the above address.

Your resume should be accompanied by three (3) personal AND three (3) professional references.

Your resume should also be accompanied by a short essay (less than 1 page) on your choice of ONE of the following two topics:

1) Describe the person (present, past, dead, living) you most admire and why?
2) Describe an experience that has been the MOST valuable to you and why?  

NOTE: Applications without references (6) and a completed short essay will NOT be considered.

Deadline For Applicants is: Friday, March 30th, 2018 at 5pm

Thank you for your interest in working with Southern Storage!




Derek LaFargue, Owner
Southern Storage, 1551 Main Drive, Fayetteville, AR  72704
479-439-6903 - info@rent-storage-units.com